Privacy Policy

Last Updated: May 14, 2026

This Privacy Policy describes the policies and procedures of EA Tree Service ("we," "us," or "our") on the collection, use, and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as "we," "us," or "our") refers to EA Tree Service.
Cookies are small files placed on your device by a website, containing details of your browsing activity among other uses.
Device means any device that can access our website, such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to our website.
Service Provider means any third-party company or individual that processes data on our behalf to facilitate, provide, or improve our services.
Usage Data refers to data collected automatically, either generated by use of the website or from the website infrastructure itself.
Website refers to EA Tree Service, accessible from https://ea-tree.com.
You means the individual accessing or using our website.

1. Information We Collect

Personal Data You Provide Directly

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

Full name
Email address
Phone number
Property address or service location
Any details you include in a message or inquiry

Usage Data

Usage Data is collected automatically when you use our website. This may include information such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, unique device identifiers, and other diagnostic data.

When you access our website via a mobile device, we may also collect information such as your mobile device type, unique mobile device ID, mobile operating system, and mobile browser type.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (including beacons, tags, and scripts) to track activity on our website, measure advertising effectiveness, and serve relevant ads to previous visitors. The technologies we use may include:

Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Web Beacons: Small electronic files (also referred to as pixel tags or clear gifs) used to count users who have visited certain pages and for related website statistics.
Advertising Pixels: Tags placed by third-party advertising platforms (such as Google Ads and Meta Pixel) to track conversions, build audiences, and serve ads based on prior visits to our website.

We use both session and persistent cookies. Session cookies are deleted when you close your browser; persistent cookies remain on your device until they expire or are deleted. Types of cookies we use:

Essential cookies: Required for the website to function. These cannot be switched off.
Functional cookies: Allow us to remember choices you make, such as your preferences.
Advertising cookies: Used by Google Ads, Meta Pixel, and similar platforms to track conversions and deliver relevant ads based on your browsing activity.

We use third-party advertising technologies (including Google Ads and Meta Pixel) to measure ad effectiveness and show relevant ads to people who have previously visited our website. These tools may collect data such as pages visited, actions taken, and general location. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ad Settings, or opt out of interest-based advertising broadly through optout.aboutads.info or optout.networkadvertising.org.

2. How We Use Your Information

We may use your personal data for the following purposes:

To respond to your inquiries and provide quotes, estimates, or service information.
To schedule and deliver services you have requested.
To contact you by phone, email, SMS, or other electronic communication regarding your inquiry, appointment, or service updates.
To provide service-related communications including appointment reminders and follow-ups.
To improve our website and user experience.
To measure advertising effectiveness and show relevant ads to previous visitors via third-party platforms.
To comply with legal obligations and prevent fraud or misuse of our website.
For business transfers: We may use your information to evaluate or conduct a merger, acquisition, or sale of assets, in which your personal data may be among the assets transferred.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. SMS and Text Message Communications

By providing your phone number and submitting a contact form or quote request on our website, you consent to receive SMS or text messages from EA Tree Service related to your inquiry, scheduled appointments, and service updates. Message frequency will vary based on your interactions with us.

Standard message and data rates may apply depending on your carrier and plan. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. We do not share your phone number with third parties for their own marketing purposes. Opting out of SMS will not affect your ability to receive service.

4. How We Share Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations.
With advertising platforms: We share data with Google Ads and Meta (Facebook/Instagram) for conversion tracking and ad targeting. Data shared with Meta may be transmitted to and processed on Meta's servers, which may be located outside your state or country.
For business transfers: We may share or transfer your information in connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
With your consent: We may disclose your personal information for any other purpose with your consent.

5. Third-Party Services

Current third-party services we use may include:

Google Ads - conversion tracking and remarketing
Meta Pixel (Facebook/Instagram) - ad conversion tracking and audience targeting
Web hosting provider - website infrastructure and delivery

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

6. Transfer of Your Personal Data

Your information, including personal data, is processed at our operating locations and in any other places where the parties involved in the processing are located. This means your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your use of our website followed by your submission of information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Delete Your Personal Data

You have the right to request that we delete the personal data we have collected about you. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so. To request deletion, contact us using the details in the Contact Us section below.

8. Disclosure of Your Personal Data

Business Transactions

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with our website
Protect the personal safety of users or the public
Protect against legal liability

9. Your State Privacy Rights

Depending on the state where you reside, you may have certain rights regarding your personal information under applicable state privacy laws (including but not limited to California, Virginia, Colorado, Connecticut, and Texas). These rights may include:

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how it is used.
Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Sale: We do not sell your personal information. If this practice ever changes, we will update this policy and provide an opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, please contact us using the details in the Contact Us section below. We will respond to verified requests within the timeframe required by applicable law (generally 45 days, with an extension of an additional 45 days where reasonably necessary).

10. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. We will retain and use your personal data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and inquiry records are typically retained for up to 3 years for business and legal purposes.

11. Data Security

The security of your personal data is important to us. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

12. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it from our records.

13. Links to Other Websites

Our website may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Changes are effective when posted.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

EA Tree Service
Phone: 707-827-1000
Email: service@ea-tree.com